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Brother laser (HL-L, MFC-L, DCP-L) setup and troubleshooting

Brother’s compact lasers — like the HL-L2350DW, HL-L2460DW and MFC-L2710DW families — are among the most popular home-office printers in the US. Here’s how to set one up and keep it printing.

Independent guide: not affiliated with or endorsed by Brother.

How to set up a Brother laser (HL-L, MFC-L, DCP-L)

  1. Remove the orange packing pieces, then reinstall the drum and toner assembly.
  2. Connect to Wi-Fi with the control panel’s setup wizard, Brother Mobile Connect, or WPS.
  3. Install the Full Driver & Software Package from Brother’s support site on each computer.
  4. Reserve the printer’s IP address in your router.

Then add it to your computer: Windows 11 · Windows 10 · Mac · Chromebook · Phone

Worth knowing

Vertical streaks are often fixed by sliding the drum’s green corona wire tab back and forth a few times.

Common Brother laser (HL-L, MFC-L, DCP-L) problems

Finding your manual and official support

Your exact model’s user guide, drivers and warranty support are on Brother’s official site: Brother Support (US) (opens the manufacturer’s site). Search for the full model number printed on the front or on the label inside the ink/toner door.

Need a hand with your Brother laser (HL-L, MFC-L, DCP-L)?

Call for a free diagnosis. If it needs a paid fix, you’ll get a flat price before we start — and if we can’t fix it, you don’t pay.

Call 1-866-656-6696

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